Announcement

Long lead times are a pain (so we got rid of them)

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Introduction

In today's world, time is money. And in the oil and gas industry, that couldn't be truer. As a result, B&J Wholesale has recently undergone a major consolidation and relocation initiative to improve our customer service and provide our customers with the quality service they deserve. In this blog post, we'll dive deeper into the benefits of this initiative and what it means for our customers.

Consolidating Facilities

B&J Wholesale recently consolidated our facilities to simplify our internal processes and eliminate ambiguity and communication lapses. This move allows us to streamline our operations and make sure that we're always on the same page when it comes to serving our customers. By eliminating confusion, we can focus on providing the best possible customer service to our valued customers.

Relocating Products

In addition to consolidating our facilities, we also relocated our products closer to our clients' facilities. This decision was made after careful consideration of our customers' needs and the challenges we've faced delivering quality customer service in the oil and gas industry. By bringing our assets closer to your facilities, we've drastically reduced lead and response times, making it easier for you to receive the products you need, when you need them.

Benefits to Customers

The benefits of this initiative are clear: reduced lead times, improved response times, and more products available at your front door. We understand that in the oil and gas industry, time is of the essence, and we're committed to making sure that you receive the products you need in a timely manner. By consolidating our facilities and relocating our products, we're better equipped to offer you the quality service you deserve.

Customer Feedback

At B&J Wholesale, we understand that customer feedback is critical to our success. That's why we're always eager to hear from our customers about how we can improve our service. In fact, this initiative was done in direct response to feedback from our customers. Often times, we were too far away from them or didn't have enough inventory close to them to execute delivery as quickly as they needed it. Moving forward, we'll be able to better serve our customers, and pick up sales we couldn't in the past because we didn't have the right iron in the right places.

Conclusion

We're excited to offer our customers more products and better services as a result of this initiative. We're fully committed to delivering our products and services in a timely manner, wherever you are. We can't wait to see the positive results of our efforts and to continue to serve our customers to the best of our abilities. Thank you for your continued business and support. If you have any questions or concerns, please don't hesitate to reach out to us.

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